Legal

Refund Policy

All sales are final. We make it right for damaged or incorrect items.

Last updated: July 2, 2026

Due to the nature of our products, we do not accept returns or exchanges on any items once an order has shipped. All sales are final.

Damages and Issues

Please inspect your order upon reception and contact us immediately at bluecrestnorthllc@gmail.com if the item is defective, damaged, or if you receive the wrong item. Include your order number and a photo of the issue, and we will evaluate and make it right — either by sending a replacement or issuing a refund at our discretion.

Exceptions

We do not accept returns for opened, used, or consumed products, for health and safety reasons. We also do not accept returns on sale items or gift cards.

Refunds

If a refund is approved for a damaged, defective, or incorrect item, you’ll be automatically refunded to your original payment method within 10 business days. Please allow additional time for your bank or credit card company to process and post the refund. If more than 15 business days have passed since approval, contact us at bluecrestnorthllc@gmail.com.